Fulfillment Policy.
Order Processing & Access
Upon successful purchase of any online course, you will receive an email confirmation with login details and instructions to access the course materials. Most courses are available immediately, unless otherwise stated in the course description.
If you do not receive your access email within 30 minutes of purchase, please check your spam folder. If you still need assistance, contact us at support@movewithjuju.com.
Course Access & Availability
On-Demand courses are delivered digitally and can be accessed via our online platform.
Live courses are hosted on Zoom and can be accessed for using the provided link.
Lifetime or time-limited access will be specified on the course sales page.
Any updates to purchased courses will be provided at no additional cost unless stated otherwise.
Access to my community, ‘The Red Tent’, can be cancelled at anytime to
Refund Policy
Due to the digital nature of our courses, all sales are final, and we do not offer refunds. However, if you experience technical issues or believe there was an error with your purchase, please reach out to support@movewithjuju.com for assistance.
Membership Cancellation for The Red Tent
You may cancel your membership to The Red Tent at any time. Your access will continue until the end of your current billing cycle, and you will not be charged for the following month. Cancellations must be made before your next billing date to avoid additional charges. Refunds are not provided for partial months.
Technical Support
If you encounter any issues accessing your course materials, please contact our support team. We strive to respond to all inquiries within 48 hours on business days.
Unauthorized Distribution
Course materials are for personal use only. Redistribution, sharing, or reselling of any content without explicit permission is strictly prohibited and may result in termination of access without a refund.
Contact Information
For any questions regarding this policy, please email support@movewithjuju.com.